De ce nu mi-a fost livrată încă comanda?

Check the delivery window on the listing and message the seller in the order chat. If the window has passed with no response, open a dispute while the funds are still in escrow.

Când primește efectiv vânzătorul banii?

Only when you release escrow after confirming delivery, or when support resolves a dispute in their favour. Paying does not pay the seller.

Cât durează rambursările?

Approved refunds go back to your wallet, usually within minutes of approval. From there you can spend the balance or withdraw it.

De ce trebuie să-mi verific telefonul?

Phone verification is required before publishing listings, adding a payout method or withdrawing. It significantly reduces fraud and account takeover on seller accounts.

Pot avea mai multe conturi?

No. One person, one account. Extra accounts — particularly to work around a restriction — lead to all of them being suspended.

Un cumpărător sau vânzător mi-a cerut să facem tranzacția în afara platformei. E permis?

No, and it is the single most common way people get scammed here. Off-platform payments have no escrow, no dispute process and no refund. Report the request.

Cum opresc atâtea notificări?

Account Settings has Notification Preferences, where every category can be switched off individually. It applies to the notifications page, the bell menu and pop-up alerts.

Ceva nu e în regulă și nimic de aici nu acoperă situația.

Contact support with your order number. They can see the order and the conversation, and can act on the account directly.